If you are a choking customer in Denny’s restaurant and think someone will come running to your aid, you may want to think again. This was the case for Sarah Saba’s elderly mother, who stopped at her local Denny’s in Brooklyn Center, Minnesota, to get a bite to eat.
Saba’s mom had recently been through a few surgeries to repair her esophagus. The note she received from the manager of the store, Bob Quigley, left Saba very angry, and share the incident on Facebook.
Quigley has been working with Denny’s long enough that he can’t be fired. He reportedly wrote the words “Add $15 for Life Alert button” at the bottom of the receipt of a woman who had trouble eating, swallowing, and even keeping things down.
Saba posted a picture of this receipt on Facebook and a message about the incident. In her post, she wrote:
As you all know my mom has had a few surgeries recently on her esophagus. She has trouble eating, swallowing and even keeping things down. She chokes when she eats and eating any meal is a process for her. To have a little normalcy in her day, she went to Denny’s in Brooklyn Park, to try to eat on Monday afternoon. This is what the Manager, yes the Manager wrote on her bill!
The owner of that Denny’s said Quigley would receive a “write-up” and retraining, and offered the family a free meal and a full refund.
Quigley called the woman to apologize and the owner followed up with her sister, Caroline Speikers, to say that the manager was actually joking with the 60-year-old waitress who was serving the family.
Speikers wasn’t buying the excuse.
“Either he’s mocking someone who is ill and disabled, or he’s totally comfortable discriminating against someone’s age,” she told the Daily Meal. “He has a sick and twisted sense of humor, and should not be allowed around customers.”
Sources: OpposingViews, Daily Meal